This page documents Stormdoor's complete opt-in process — the call to action, the consent disclosures, and the confirmation message every enrolled user receives.
Enrollment is personal: an account holder (usually the older adult's family member) asks for their consent in person or by phone. The account holder covers every point in this script before enrolling anyone:
“I'd like to sign you up for Stormdoor, a service that checks scam texts and emails for you. If you say yes:
• You'll get text messages from Stormdoor — one welcome text now, and
after that only replies when you send something in to be checked.
• Message frequency varies with how often you use it.
• Message and data rates may apply.
• You can text HELP for help or STOP at any time to opt out.
• The privacy policy is at stormdoor.app/privacy and terms at
stormdoor.app/terms — your number is never shared with anyone for marketing.
Do I have your permission to sign you up?”
Only after a clear yes is the person's number enrolled. Consent is never assumed, pre-checked, or bundled with anything else.
Immediately upon enrollment, the new user receives exactly this message:
Stormdoor never texts first again. Every later message is a direct reply to something the user sent in: an acknowledgment, then one human-reviewed safety verdict. Replying STOP at any point ends all messages immediately; the account holder can also remove any number.